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Manchester, NH

Gsms In Manchester Nh At Puritan Backroom

HVAC & Plumbing Repair, Installation & Maintenance in Manchester, NH

Looking for a trusted HVAC company or plumber in Manchester, NH? GSMS has been the area’s go-to source for heating, cooling, and plumbing service since 1987. We’re a second-generation, family-owned company — run today by Zak Downing — and we still answer to neighbors, not a board of directors. When you call GSMS for HVAC or plumbing service in Manchester, you’re getting a Specialist who’s trained to our standards and has been part of this community for decades, not someone dispatched from a regional call center.

Manchester homes range from century-old triple-deckers to newer builds out toward Hooksett and Merrimack, and we’ve serviced just about all of them. We specialize in energy-efficient solutions — heat pumps, ductless mini splits, smart thermostats, and tankless water heaters — tailored to the way Manchester homes are actually built and lived in. Every visit comes backed by our Great Service Promise, so you know exactly what to expect before we ever walk through the door.

Ready for 5-star plumbing, heating, and AC service in Manchester? Give us a call 603-424-8258 or contact us online. 

HVAC & Plumbing Service FAQs

What is the most common AC system repair?

One of the most common reasons your AC unit might stop working is a failed capacitor near Manchester. Especially the start capacitor, which is essential for getting your system up and running. Clogged air filters can choke airflow, refrigerant leaks can sabotage cooling efficiency, and drainage problems can cause water damage or system failure.

Why are AC unit repairs so expensive?

HVAC systems are machines that demand specialized tools and parts for proper repairs. These components don’t come cheap, especially when they must be ordered from specific manufacturers or hard-to-find suppliers.

How much does it cost to replace my HVAC system?

If you're planning to install a new HVAC system in the Manchester area, you can expect to invest anywhere from $5,500 to $15,000. Your overall cost will be shaped by important factors like they type of unit you choose, the unit’s cooling capacity, its energy efficiency rating, the condition of your current ductwork, and any upgrades you choose to include.

How much does it cost to replace a water heater?

The cost to replace a water heater typically ranges from $850 to $4,500 near Manchester. Whether you choose a traditional tank or a tankless model, the unit's size, and how complex the installation is will depend how much it cost.

Do you offer emergency HVAC and plumbing service in Manchester?

Yes. Our team handles emergency furnace, boiler, AC, and plumbing repairs throughout Manchester and the surrounding area. Call 603-424-8258 any time you have an urgent issue.

What’s included in the GSMS Home Club membership?

The GSMS Home Club includes seasonal tune-ups, priority scheduling, and member-only discounts on repairs. Deluxe and Premier tiers are available depending on how comprehensive you’d like your coverage to be.

HVAC & Plumbing Services We Offer in Manchester

GSMS Specialists handle the full range of home comfort needs for Manchester homeowners, from emergency repairs to full system replacements. Here’s what we cover:

Furnace Repair & Installation

A furnace that won’t fire on a January morning isn’t something that can wait. Our furnace repair and installation Specialists service gas, oil, and electric furnaces throughout Manchester, and we’ll always explain what’s actually wrong before we recommend a repair or a replacement.

  • Same-day and emergency furnace repair, available year-round
  • Full furnace replacement when a system is too old or inefficient to keep repairing
  • Furnace and heating maintenance to catch small issues before they become emergencies

Boiler Installation & Repair

Boilers are common throughout Manchester’s older housing stock, and we know how to keep them running. We install and repair Energy Kinetics System 2000 boilers and most other major brands, whether the issue is a cold radiator or a unit that won’t fire at all.

Cooling

When a Manchester summer hits, you need a system that keeps up. We offer:

  • AC repair for every major brand, from refrigerant leaks to a compressor that won’t kick on
  • AC installation and replacement sized correctly to your home, not guessed at
  • Heat pump installation and repair — efficient heating and cooling from one system

Ductless Mini Split Installation & Repair

Older Manchester homes, additions, and converted spaces often don’t have existing ductwork — a mini split solves that without the cost of adding ducts. We offer:

  • Mitsubishi ductless mini split installation for both heating and cooling
  • Single-zone and multi-zone system design based on your home’s layout
  • Mini split repair and maintenance for systems we installed or inherited from another company

Water Heater Repair & Installation

Running out of hot water mid-shower, or finding a puddle by the tank, usually means it’s time for a repair or a replacement. We provide water heater repair and installation throughout Manchester for both tankless and traditional systems.

Kitchen & Bathroom Plumbing

A dripping faucet, a slow drain, or a toilet that won’t stop running are the kind of small annoyances that turn into real damage if they sit too long. Our kitchen and bathroom plumbing Specialists handle the fixtures Manchester homeowners deal with most often.

  • Kitchen plumbing — sink, disposal, dishwasher line, and faucet repair and installation
  • Bathroom fixture repair and installation — toilets, faucets, and showerheads
  • Drain clearing for slow or clogged kitchen and bathroom drains
  • Fixture upgrades during a kitchen or bathroom remodel

Emergency Plumbing Repair

A burst pipe or major leak doesn’t care what time it is, and neither do we. Our emergency plumbing service covers:

  • Burst or frozen pipe repair — a real risk during Manchester’s coldest months
  • Active leaks, including pipes behind walls or under slabs
  • Sewer and drain backups that need immediate attention
  • Same-day response for plumbing emergencies throughout the Manchester area

Water Filtration & Water Quality

Many Manchester-area homes rely on private wells, which can mean hard water, sediment, or odor issues that municipal water doesn’t deal with. We design water filtration systems around what’s actually in your water, not a one-size-fits-all package.

Indoor Air Quality

Your HVAC system can do more than heat and cool. We start with an Air Advice assessment, then design a system around what your home actually needs:

  • A 20-minute Air Advice assessment measuring VOCs, allergens, humidity, and CO levels
  • Whole-home humidifiers and dehumidifiers
  • High-efficiency filtration, including the Lennox PureAir system
  • Energy recovery ventilators (ERVs) and in-duct UV air purifiers

Membership & Maintenance

The GSMS Home Club is built for homeowners who’d rather not think about their HVAC and plumbing until it’s time for a tune-up:

  • Seasonal maintenance visits for your HVAC and plumbing systems
  • Priority scheduling when something goes wrong
  • Discounted rates on repairs
  • Deluxe and Premier tiers, depending on how much coverage you want

A Family-Owned Manchester Company You Can Trust

GSMS was founded in 1987 by Mark Downing and has been family-owned and operated in New Hampshire for nearly four decades. Today the company is led by his sons, Zak and Jack Downing, who grew up in the business and bring that same neighbor-first approach to every job. We’re proud to have won the 2026 BBB Torch Award for Ethics — a recognition of the way we do business, not just the work we do.

Our We Local program reflects that same commitment, supporting Manchester-area schools, food drives, and community organizations throughout the year.

Manchester homeowners trust GSMS because:

  • We’re licensed, insured, and locally based — not a national franchise
  • Every Specialist is background-checked, trained, and dispatched from our Manchester shop
  • We back every job with the Great Service Promise
  • We’re a Lennox Premier Dealer, one of the highest certifications a Manchester HVAC company can earn
  • 4.98-star average rating across hundreds of verified local reviews

Manchester’s Local Lennox Premier Dealer

GSMS is proud to be a Lennox Premier Dealer serving Manchester and the surrounding area — an elite status Lennox only awards to dealers who meet the highest standards for training, performance, and customer satisfaction. When a Manchester homeowner needs a new furnace, AC system, heat pump, or indoor air quality equipment, our Lennox certification means you’re getting a Specialist who’s been specifically trained on the equipment going into your home.

What being a Lennox Premier Dealer means for Manchester homeowners:

  • Access to Lennox’s full residential line, including furnaces, air conditioners, heat pumps, and indoor air quality systems
  • Specialists trained directly on Lennox equipment, not generalists working from a manual
  • Premier Dealer status backed by Lennox’s own performance and customer satisfaction standards
  • Manufacturer-backed warranty support when you install a Lennox system through GSMS — see our WOW Warranty for details

Looking to upgrade your Manchester home’s heating or cooling system? Call 603-424-8258 or contact us online to talk through Lennox options that fit your home and budget.

Get the Best Local Plumbing, Heating, and Air Experts Near Manchester, NH

When it comes to keeping your home comfortable and your systems running efficiently, GSMS is the trusted local expert Manchester homeowners have relied on for nearly 40 years. Need a quick repair, full replacement, or routine maintenance for your HVAC or plumbing system? Call 603-424-8258 today, or request service online.

Recent Jobs and Reviews in Manchester, NH

Rated 5.0 out of 5 stars based on 72 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express enthusiasm about the quality of service they received, with recurring praise for professionalism, expertise, and efficiency. A dominant theme throughout is the technical skill and knowledge demonstrated by the service team, with many reviewers highlighting how thoroughly problems were diagnosed and resolved. The interpersonal qualities of the technicians emerge as another strong positive trend, with customers frequently describing them as friendly, personable, pleasant, and respectful. Communication stands out as a particularly valued aspect, with reviewers appreciating clear explanations, patience in answering questions, and being kept informed throughout the service process. Timeliness and punctuality are consistently mentioned as strengths, alongside respect for customers' property and maintaining clean, orderly work practices. Many customers express strong loyalty and trust in the company, with several indicating they are repeat customers or plan to continue using the service. The tone is enthusiastic and grateful, with multiple reviewers offering strong recommendations and expressing genuine happiness with the results. Overall, these reviews paint a picture of a service provider that excels in both technical competence and customer care, creating consistently positive experiences that foster long-term customer relationships.

Job Locations and Reviews

Mark D.
Mark D. Checked in
Removing vent and relocate drain line under sink and install atm vent.We will do temperaily cap on roof flange.Home owner to do have roofer do permanent patch.Will cut vent pipe and leave inside wall unless owner has sheetrock removed than we can remove pipe.
Manchester, NH 03102
Qwentin G.
Qwentin G. Checked in
Replaced the failing expansion tank.
Manchester, NH 03102
Qwentin G.
Qwentin G. Checked in
Found that the drain line was getting clogged. I cleaned out the drain pan and line with cleaner and hot water. I also blew out the line with a CO2 cartridge. After putting it all back together I tested operation and everything was working great.
Manchester, NH 03102
Qwentin G.
Qwentin G. Checked in
I was there for about 40 minutes and everything was operating normally. I didn't hear any abnormal noises when the units were turning on, running or shutting off. I let the client know if he hears it again to try to get it on video and send it over to us.
Manchester, NH 03102
Manchester, NH - This proposal outlines the direct replacement of your existing 30-gallon atmospheric natural gas water heater. We will safely remove the old unit and install a brand-new, high-efficiency 40-gallon natural gas water heater.

In addition to the equipment replacement, this installation includes all necessary plumbing modifications to ensure the new system is 100% compliant with current Manchester, NH building and plumbing codes.

Scope of Work

1. Demolition & Equipment Removal

Safe Extraction: We will safely drain the existing 30-gallon water heater, disconnect the gas and water lines, and remove the old unit from the property. All job-related debris and the old tank will be professionally disposed of.

2. New Equipment Installation

The Water Heater: We will supply and install a new, reliable 40-gallon natural gas atmospheric water heater in the existing footprint.

Gas Connection: We will safely reconnect the new water heater to your existing natural gas drop and perform a thorough le
Qwentin G.
Qwentin G. Checked in
This proposal outlines the direct replacement of your existing 30-gallon atmospheric natural gas water heater. We will safely remove the old unit and install a brand-new, high-efficiency 40-gallon natural gas water heater. In addition to the equipment replacement, this installation includes all necessary plumbing modifications to ensure the new system is 100% compliant with current Manchester, NH building and plumbing codes. Scope of Work 1. Demolition & Equipment Removal Safe Extraction: We will safely drain the existing 30-gallon water heater, disconnect the gas and water lines, and remove the old unit from the property. All job-related debris and the old tank will be professionally disposed of. 2. New Equipment Installation The Water Heater: We will supply and install a new, reliable 40-gallon natural gas atmospheric water heater in the existing footprint. Gas Connection: We will safely reconnect the new water heater to your existing natural gas drop and perform a thorough le
Manchester, NH 03104
Look at shower for water leak,found water leaking through left front floor tile were caulking was missing.Looked at master bathroom toilet and gave estimate to repair or replace toilet
Look at shower for water leak,found water leaking through left front floor tile were caulking was missing.Looked at master bathroom toilet and gave estimate to repair or replace toilet
Mark D.
Mark D. Checked in
Look at shower for water leak,found water leaking through left front floor tile were caulking was missing.Looked at master bathroom toilet and gave estimate to repair or replace toilet
Manchester, NH 03102
Qwentin G.
Qwentin G. Checked in
Completed the mini split maintenances today. Everything went great! Please see the attached form. We will send over the estimate for the dehumidifier.
Manchester, NH 03102
Qwentin G.
Qwentin G. Checked in
Completed the AC maintenance today. Everything looked good. The filter size is a 16x25x1. Please see the attached form as well.
Manchester, NH 03103
Review
Qwentin was right on time and provided friendly and thorough service for my boiler. He answered all of my questions and the pricing felt very fair. Thanks!
Daniel - Manchester, NH 03102
Look over entire system. Perform AC PM today. Please see the maintenance form for details of servicing. Thank you!!
Look over entire system. Perform AC PM today. Please see the maintenance form for details of servicing. Thank you!!
Jack D.
Jack D. Checked in
Look over entire system. Perform AC PM today. Please see the maintenance form for details of servicing. Thank you!!
Manchester, NH 03104
Completed the boiler maintenance today. The only thing that I found was the expansion tank is starting to fail. I will send over an estimate with your invoice. The unit was running great! Please see the attached form.
Completed the boiler maintenance today. The only thing that I found was the expansion tank is starting to fail. I will send over an estimate with your invoice. The unit was running great! Please see the attached form.
Qwentin G.
Qwentin G. Checked in
Completed the boiler maintenance today. The only thing that I found was the expansion tank is starting to fail. I will send over an estimate with your invoice. The unit was running great! Please see the attached form.
Manchester, NH 03102
Jack D.
Jack D. Checked in
Add 2 pipe hangers to 4" cast waste line. Replace outdoor spigot. Replace kitchen faucet. Cutout old water main shutoff and replace with ball valve.
Manchester, NH 03103
Review
Great job
Levasseur - Manchester, NH 03102
Replace flapper. Recommend considering replacement. We will email estimate.
Replace flapper. Recommend considering replacement. We will email estimate.
Jack D.
Jack D. Checked in
Replace flapper. Recommend considering replacement. We will email estimate.
Manchester, NH 03102
Jack D.
Jack D. Checked in
System Diagnosis: During our evaluation of your 2.5-ton system, our Service Specialist Qwentin discovered a heavy presence of refrigerant dye in the system. This indicates a previous contractor likely injected a leak-stop or dye product into the lines. We strongly suspect this thick substance has pooled and clogged the piston (the metering device/screen) at the indoor coil, severely restricting the flow of refrigerant and preventing your system from cooling properly. Proposed Scope of Work: To restore proper flow and operation to your system, we will perform a comprehensive line clearing and recharge process. Refrigerant Recovery: Safely and legally recover all existing, contaminated refrigerant from your system. Piston Cleaning: Open the refrigerant lines at the 2.5-ton indoor coil, remove the piston and screen, and thoroughly clean out any dye, sealant, or debris causing the blockage. Filter Drier Replacement: Remove the old liquid line filter drier and braze in a brand-new drier
Manchester, NH 03104
Mark D.
Mark D. Checked in
Replaced mixing valve temp set 119.2
Manchester, NH 03109
Qwentin G.
Qwentin G. Checked in
Found that the condenser coils were extremely dirty with dirt, pollen and grease. I rinsed them twice with coil cleaner. I checked the pressures and temperature split and the temperature split was 20°and the high side pressure dropped 50 psi after the coils were cleand. The unit was running very well after the cleaning.
Manchester, NH 03102
Review
We have been very pleased with GSMS services from replacing our central AC & furnace 2 years ago plus a few plumbing issues we have had repaired and regular maintenance services. Jack, Qwentin, Mark and the rest of the team have been very professional and friendly and do a great job the first time and always cleaned up after themselves. They definitely go above and beyond and we highly recommend GSMS and we do. Fair prices as well!
Pamela - Manchester, NH 03109
Review
Always willing to help and does an excellent job.
Darlene - Manchester, NH 03109
Review
Great job. Very courteous and friendly.
Aaron - Manchester, NH 03103
Review
Mark and his team came in install my new kitchen appliances. I switched from gas to induction for my stove, replaced my over the oven microwave and replaced my refrigerator so they installed my water line so now I have an ice maker!
Terry - Manchester, NH 03109
Review
Qwentin was so personable and nice He took his time explaining and did a thorough job I also added the service plan . Gina was the gal that booked my appointment and even added me to a cancellation list I really lucked out I feel great that I have such an awesome company helping me keep my home in great shape !!
Joanne - Manchester, NH 03109
Review
Jack arrived promptly @ 8:30a, inspected and troubleshooted to find the problem as to why the AC was not working properly and repaired it promptly. Out the door within 3 hours and AC is working properly. Thanks so much!
Peggy - Manchester, NH 03103
Review
Customer service great, technician knowledgeable & explained what was going on.
Michelle - Manchester, NH 03104
Review
Arrived on time, was meticulous in his work and answered all my questions, even the ones not related to my service.
Terry - Manchester, NH 03109
Review
Qwentin was his professional and friendly self today. I am always very happy with his work.
Barry Fitzgerald - Manchester, NH 03109
Review
The best
James - Manchester, NH 03104
Review
Always GREAT service
37 - Manchester, NH 03103
Review
Fantastic service
Laszlo - Manchester, NH 03104
Review
Qwentin is awesome, very knowledgeable and an overall good guy
James - Manchester, NH 03104
Review
Great work, fair prices.
Tom Grasse - Manchester, NH 03104
Response from GSMS Air•Heating•Plumbing:

We thank you for sharing your positive experience. It made our day.

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